I'm having trouble signing in to Rundl. What can I do?

Question

I'm having trouble signing in to Rundl. What can I do?

Answer

Consider the following reasons that may lead to you being unable to sign in:

We couldn't sign you in

For example, you might get a message like: "Sign in failed. Wrong username or password. Try again."

This message is telling you that there is something wrong with the information you entered when signing in.

Check you entered the correct email address. If you don't remember your password read How to recover your password.

Your browser is not supported

Please review our list of supported browsers. If you use an unsupported browser you may not be able to sign in.

You need to clear your cache

Your web browser stores things from Rundl when you visit our site. From time to time something may go wrong that can be fixed by clearing your cache. This is like starting again.

Read more about how to clear your cache at http://www.refreshyourcache.com.

Also see

Recovering your password

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