Publishing a service

When you publish a service it appears on your group's profile page and in search. It's a good way to promote your service to people outside your group. You can also allow people to order the service from you directly on Rundl.

NOTE: It's important to understand the difference between "ordering" a rundl and "starting" a rundl. Starting a rundl is the way hosts initiate a transaction themselves. Ordering a service is the way third parties request a service provider to deliver their service. Orders appear as requests to start a Rundl, and hosts can review the order and choose to accept or decline.

Configure your service for taking orders

  1. Navigate to your service via your Rundl for Work dashboard.
  2. Click the Manage button. 

    NOTE: If you can't see the manage button, you may not have permission to manage the service. Also note that you may be currently using a context which doesn't have manage permissions, and need to change context to one that does.
  3. Click Settings from the menu.
  4. Update the settings to take orders.

    Who can view this service?
    "Subscribers only": by default any subscriber can view the service
    "Any Rundl user": choose this to allow anyone on Rundl to view your service

    Who can order this service?
    "Subscribers only": choose this to allow subscribers to order the service.
    "Any Rundl user": choose this to allow anyone on Rundl (including subscribers) to order your service
    "Nobody": choose this if you do not wish to take orders. (Subscribers with Start permission will be able to start services directly.)

  5. Update the Order service instructions text. The instructions are shown in the order form and allow you to present specific information about your service and the order process to people ordering via Rundl.

 


 

Managing orders submitted via Rundl

Once you configure your service for taking orders, people will be able to order. You can read more about how people order services.

Orders are received as a Request. Administrators under your account will receive an email about the request, and will be able to view the Request on their dashboard.

  1. Go to your requests. 
  2. Click the new request.
  3. View the details.
  4. Update the details.
  5. If you wish to proceed, click Accept. A new Rundl will start.
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