Managing service orders

Service orders are received in Rundl as requests. Administrators for a group account will be able to view the request on their dashboard, and will receive an email about the request according to their notification settings.

To manage service orders

managing_orders.gif

  1. Go to your requests.
  2. Click the new request.
  3. View the details and update if required.
  4. If you wish to proceed, click Accept this request. A new rundl will start.
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