Managing service orders

Service orders are received in Rundl as requests. Administrators for a group account will be able to view the request on their dashboard, and will receive an email about the request according to their notification settings.

To manage service orders


  1. Go to your requests.
  2. Click the new request.
  3. View the details and update if required.
  4. If you wish to proceed, click Accept this request. A new rundl will start.
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