What's a step?
A step is something that gets done in a rundl.
For example, consider a basic "Build a House" service delivered on Rundl. Some simple steps might be:
- Lay foundation
- Put up walls
- Add roof
- Add windows and doors
In custom services (available to Enterprise accounts) steps are configured by a service manager when building the service. Standard accounts can choose from template services with steps already pre-configured.
Each step has a name, description and set of permissions to control who can view or update it in rundls.
Steps in a rundl may have a basic workflow with the following states:
- Open
- Active
- Completed
- Cancelled
Transitions through these various states allow participants to track how work is progressing.
Steps without a workflow are called information steps and are used to inform participants only.
Steps may also be assigned a due date. When completing a step it may be assigned an effective completion date.